More people open and respond to
mobile messages than to emails.

Use chat payments to send payment requests and see more conversions, from more customers, faster and efficiently.

of text messages
are opened

of email messages
are opened

avg. response rate
for text messages

avg. response rate
for email messages

Source: In Gartner's "Tap Into The Marketing Power of SMS", Chris Pemberton notes "SMS open and response rates as high as 98% and 45%, respectively".
Campaign Monitor 2022 Email Marketing Benchmarks Report. Response rate is defined as CTR (Click-Through Rate) for visual comparison.

Send a link, get paid!

Improve the customer experience with a new way for your customers to shop on a channel they know and love.

Deeper customer engagement creates longer-lasting relationships, increasing customer satisfaction and retention, as well as customer lifetime value.

Reduce business costs while increasing sales with payment requests on channels that deliver greater engagement.

Operate more efficiently, adopting more digital processes while delivering familiar, helpful customer communications and payment experiences at scale, in real-time.

Deliver convenient, digital commerce experiences as part of an omnichannel communication strategy.

Offer safe and convenient experiences by utilising messaging channels to improve customer satisfaction with marketing, payments and superior post-sales service and support.

How to use chat payments

Messaging with
a chatbot

In an automated messaging conversation with a chatbot.

Build automated payment experiences into your customer service and support bot on SMS and WhatsApp, using the new chat payment node in our powerful workflow builder.

Messaging with
a live agent

In a messaging conversation with a human agent.

Enable customer service and support agents to send payment requests while chatting to your customers in real-time on our messaging helpdesk.

Enterprise APIs

Software, apps, and websites trigger the experience.

Chat payment experiences triggered programmatically by customers interacting with your business’ third party software, app, or website.

Whatsapp commerce
capabilities

Easily integrate with your third party tech. Integrations to CRM and OMS platforms enable personalized, targeted experiences, while streamlining order tracking, inventory management, and fulfillment.

Engage your customers on messaging channels they use every day.

Use these same channels to deliver convenient payment experiences.

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More people open and respond to
mobile messages than to emails.

Send a link, get paid!

Improve the customer experience with a new way for your customers to shop on a channel they know and love.

Reduce business costs while increasing sales with payment requests on channels that deliver greater engagement.

Deliver convenient, digital commerce experiences as part of an omnichannel communication strategy.